We hope you are delighted with your purchase but if for any reason you need to exhange or refund please follow the guidelines stated below.
1.Please message us if you need to return or exhange an item.
2. All return/exchanges must be made within 14 days of reciept. Item must be in original un-used condition – buyer pays return postage.
We reserves the right to reject returns sent outside the 14 day period or which are not in the same condition in which they were received.
Return address:
A & Z Jubba
68 Ludlow Road
B8 3by
Birmingham
3. Please put the following information inside your parcel:
Name
Order Number
Reason for Return/Exchange
For exhange – please state item / size / colour etc you want to exchange for.
For refunds – refunds will be processed within 2 working days, however, please allow 5-7 working days to show in your bank / card / PayPal etc.
If you have any questions please don’t hesitate to get in touch
A & Z Jubba